Privacy Policy
Privacy Policy
Last updated: May 2026
Life Mastery (Aust) Pty Ltd (ABN 94 856 975 323) trading as Conscious Governance (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988, the Australian Privacy Principles (APPs), and, where applicable, the General Data Protection Regulation (GDPR).
1. What Personal Information We Collect
We may collect the following types of personal information:
- Identity information (e.g. name)
- Contact details (e.g. email address, phone number, postal address)
- Account and login details
- Transaction details (e.g. purchases of courses, books, or events)
- Payment information (processed by third-party providers)
- Technical data (e.g. IP address, browser type, device information)
- Usage data (e.g. website interactions, course engagement)
- Marketing preferences and communication history
- Testimonials or feedback you voluntarily provide
We do not generally collect sensitive information unless required and with your consent.
2. How We Collect Your Information
We collect personal information when you:
- Purchase or access our courses, books, webinars, or events
- Create an account via our platform
- Subscribe to our emails or marketing communications
- Submit testimonials, feedback, or enquiries
- Participate in webinars, masterclasses, or live events
- Interact with our website (including via cookies and analytics tools)
3. Why We Collect Your Information
We collect and use your personal information to:
- Provide and deliver our services and digital products
- Manage your account and course access
- Process payments and transactions
- Communicate with you regarding purchases, events, or enquiries
- Provide customer support
- Improve our services, content, and user experience
- Send marketing communications (where you have consented)
- Manage affiliate tracking and commission arrangements
- Comply with legal obligations
4. Payment Processing
Payments are securely processed by third-party providers such as PayPal and credit card payment gateways.
We do not store your full credit card details. Payment providers handle your payment information in accordance with their own privacy policies.
5. Third-Party Platforms and Services
We use trusted third-party service providers to operate our business, including:
- Kajabi (course delivery, email marketing, analytics)
- Brevo (email communications)
- Google Analytics (website analytics)
These providers may collect and process personal information on our behalf in accordance with their own privacy policies.
6. Affiliate Programs
We may use affiliate tracking links to monitor referrals and pay commissions.
This may involve the use of cookies or similar technologies to track when you click on affiliate links or make purchases.
7. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers and technology platforms (as listed above)
- Payment processors
- Professional advisers (e.g. legal, accounting)
- Related entities within our corporate group
- Regulators or authorities where required by law
We do not sell your personal information.
8. Overseas Disclosure
As we use global service providers, your personal information may be transferred to and stored in countries outside Australia.
We take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy laws.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality and login sessions
- Analyse traffic and usage patterns
- Improve our website and services
- Support affiliate tracking
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website and services.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
When no longer required, we take reasonable steps to securely delete or de-identify your information.
11. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
These measures include secure systems, restricted access, and encryption where appropriate.
However, no data transmission over the internet can be guaranteed as completely secure.
12. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (where applicable)
- Withdraw consent to marketing communications at any time
- Object to or restrict certain processing (for EU/UK users)
To exercise your rights, please contact us using the details below.
13. Data Breaches
In the event of a data breach likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under the Privacy Act, including notifying affected individuals and relevant regulators where required.
14. Testimonials and User Content
If you provide testimonials, reviews, or feedback, you consent to us using this content for marketing and promotional purposes.
You may request removal of your testimonial at any time by contacting us.
15. Complaints
If you believe we have breached your privacy, please contact us.
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
16. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
17. Contact Us
Privacy Officer
Conscious Governance
17 Gordon Grove, Malvern VIC 3144, Australia
Phone: (03) 9509 9529
Email: info@consciousgovernance.com